Citation

Horn D, Lindström M, Rosengren K (2018) Managing a Stressful Work Environment through Improved Teamwork - A Qualitative Content Analysis of Nurses Working Environment within Emergency Care. Int Arch Nurs Health Care 4:109. doi.org/10.23937/2469-5823/15100109

Copyright

© 2018 Horn D, et al.This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

ORIGINAL ARTICLE | OPEN ACCESS DOI: 10.23937/2469-5823/1510109

Managing a Stressful Work Environment through Improved Teamwork - A Qualitative Content Analysis of Nurses Working Environment within Emergency Care

Djanda Horn, Maddeleine Lindström and Kristina Rosengren*

Sahlgrenska Academy, Institute of Health and Care Sciences, University of Gothenburg, Sweden

Abstract

Aim

The aim of this study was to describe nurses' experiences of their working environment in emergency departments at a general hospital in Manila, Philippines.

Background

The working environment within emergency care is complex and unpredictable and may influence patient safety. Nurses are challenged by increased patient flow, staff shortages and heavy workload.

Methods

This study used a qualitative content analysis with an inductive approach based on semi-structured interviews with nine nurses at emergency departments.

Results

One category, improved teamwork toward a healthy working environment, which included two subcategories, barriers to providing a high quality of care and managing a stressful work environment, describe nurses' experiences with their work environment at emergency departments in the Philippines.

Conclusion

Workload manifests through a high patient ratio and patient safety-affected prioritizations of patients, which is why basic nursing is limited. Therefore, improved teamwork built upon person-centered care is needed to increase the high quality of care as well as a healthy working environment.