Reasons

Emergency patients

Relatives opinion

N

%

Did not wait for ambulance

41

78.9

No ambulance was available

35

67.3

Did not know the hospital’s telephone number

27

51.9

Ambulance service was expensive

7

13.5

Hospital staff demanded extra money

4

7.7

Using own vehicle

3

5.8

Did not try/not needed

3

5.8