Table 2: Themes and subthemes.
| Theme | Subtheme |
| 1. Suggestions on how to describe the situation | Demonstrating how to concretely describe the situation |
| Positive feedback for clear descriptions about the situation | |
| 2. Questions to clarify important information | Questions about the background of the situation |
| Questions about actions of the people concerned before the situation happened | |
| Questions about the nurse manager’s judgment and actions | |
| 3. Positive feedback on the nurse manager’s thoughts and actions | Positive feedback on the nurse manager’s thoughts |
| Positive feedback on the nurse manager’s actions | |
| 4. Analyzing circumstances from the supervisor’s viewpoint | Demonstrating important points for the situation |
| Analyzing the reasons why the situation happened | |
| 5. Clarifying learning points for the nurse manager | Putting learning points into concrete words |
| Questions to develop the thoughts of the nurse manager | |
| Conceptualization of learning points for the nurse manager | |
| 6. Demonstrating actions the nurse manager should take | Demonstrating how to get cooperation from others |
| Demonstrating how to help subordinates develop professionally | |
| Demonstrating how to support patients and families who have difficulties and complexities | |
| 7. Suggestions on how to develop learning points from experience | Suggesting other situations in which learning points can be applied |
| Confirming that the nurse manager is able to apply learning points from previous situations to a future situation |