Table 2: A professional development and training framework on performance for senior level managers.

Performance sub-characteristics

Training Needs (descending order starting from the most needs)

Relations with public/patients

Media management

Planning and control

Advanced Negotiation strategies

Innovation

Creating and leading a culture of innovation

Use of resources

Finance for executives

Leadership

Strategic talent management

Use of resources

Strategic human resources management

Innovation

Overseas Study visit

Relations with public/patients

Presentation skills to public/patients

Leadership

Power, politics & empowerment

Communication (verbal and written)

Influencer training

Leadership

Leading & managing change

Leadership

Authentic & transformational leadership

Supervision/management of staff

Employee engagement

Supervision/management of staff

Mediation and conflict management

Relations with public/patients

Complaint management

Communication (verbal and written)

Motivational interviewing

Leadership

Leadership greatness

Communication (verbal and written)

Competency-based interviewing skills

Problem solving and decision making

Decision making and analytical skills (advanced level)

Leadership

Building social capital

Teamwork

Gaps bridging

Professional development/technical expertise

Professional portfolio

Teamwork

Team alignment

Commitment to quality service

Quality tools

Supervision/management of staff

Performance management

Relations with public/patients

Developing professional assertiveness and confidence

Commitment to quality service

Advanced evidence-based practice

Organizing

Constructive collaboration

Organizing

Project management

Communication (verbal and written)

Advanced writing

Supervision/management of staff

Motivation and empowerment

Problem solving and decision making

Stress management

Supervision/management of staff

Clinical leadership & management skills enhancement (ANE workshop)

Mentorship

Mentorship