Table 2: A
professional development and training framework on performance for senior level managers.
Performance sub-characteristics |
Training Needs (descending order
starting from the most needs) |
Relations
with public/patients |
Media
management |
Planning
and control |
Advanced
Negotiation strategies |
Innovation |
Creating
and leading a culture of innovation |
Use
of resources |
Finance
for executives |
Leadership |
Strategic
talent management |
Use
of resources |
Strategic
human resources management |
Innovation |
Overseas
Study visit |
Relations
with public/patients |
Presentation
skills to public/patients |
Leadership |
Power,
politics & empowerment |
Communication
(verbal and written) |
Influencer
training |
Leadership |
Leading
& managing change |
Leadership |
Authentic
& transformational leadership |
Supervision/management
of staff |
Employee
engagement |
Supervision/management
of staff |
Mediation
and conflict management |
Relations
with public/patients |
Complaint
management |
Communication
(verbal and written) |
Motivational
interviewing |
Leadership |
Leadership
greatness |
Communication
(verbal and written) |
Competency-based
interviewing skills |
Problem
solving and decision making |
Decision
making and analytical skills (advanced level) |
Leadership |
Building
social capital |
Teamwork |
Gaps
bridging |
Professional
development/technical expertise |
Professional
portfolio |
Teamwork |
Team
alignment |
Commitment
to quality service |
Quality
tools |
Supervision/management
of staff |
Performance
management |
Relations
with public/patients |
Developing
professional assertiveness and confidence |
Commitment
to quality service |
Advanced
evidence-based practice |
Organizing |
Constructive
collaboration |
Organizing |
Project
management |
Communication
(verbal and written) |
Advanced
writing |
Supervision/management
of staff |
Motivation
and empowerment |
Problem
solving and decision making |
Stress
management |
Supervision/management
of staff |
Clinical
leadership & management skills enhancement (ANE workshop) |
Mentorship |
Mentorship |