Table 2: A
professional development and training framework on performance for senior level managers.
|
Performance sub-characteristics |
Training Needs (descending order
starting from the most needs) |
|
Relations
with public/patients |
Media
management |
|
Planning
and control |
Advanced
Negotiation strategies |
|
Innovation |
Creating
and leading a culture of innovation |
|
Use
of resources |
Finance
for executives |
|
Leadership |
Strategic
talent management |
|
Use
of resources |
Strategic
human resources management |
|
Innovation |
Overseas
Study visit |
|
Relations
with public/patients |
Presentation
skills to public/patients |
|
Leadership |
Power,
politics & empowerment |
|
Communication
(verbal and written) |
Influencer
training |
|
Leadership |
Leading
& managing change |
|
Leadership |
Authentic
& transformational leadership |
|
Supervision/management
of staff |
Employee
engagement |
|
Supervision/management
of staff |
Mediation
and conflict management |
|
Relations
with public/patients |
Complaint
management |
|
Communication
(verbal and written) |
Motivational
interviewing |
|
Leadership |
Leadership
greatness |
|
Communication
(verbal and written) |
Competency-based
interviewing skills |
|
Problem
solving and decision making |
Decision
making and analytical skills (advanced level) |
|
Leadership |
Building
social capital |
|
Teamwork |
Gaps
bridging |
|
Professional
development/technical expertise |
Professional
portfolio |
|
Teamwork |
Team
alignment |
|
Commitment
to quality service |
Quality
tools |
|
Supervision/management
of staff |
Performance
management |
|
Relations
with public/patients |
Developing
professional assertiveness and confidence |
|
Commitment
to quality service |
Advanced
evidence-based practice |
|
Organizing |
Constructive
collaboration |
|
Organizing |
Project
management |
|
Communication
(verbal and written) |
Advanced
writing |
|
Supervision/management
of staff |
Motivation
and empowerment |
|
Problem
solving and decision making |
Stress
management |
|
Supervision/management
of staff |
Clinical
leadership & management skills enhancement (ANE workshop) |
|
Mentorship |
Mentorship |